Terms and Conditions

Please note that the styli we supply are for domestic / personal use only and we comply with all Distance Selling Regulations as governed in the United Kingdom and European Union countries.

1  OEM Styli and Cartridges:

Please note that as many original manufacturers have now stopped making styli for their record players, the styli we supply are replacements / OEM unless specifically stated as originals.

Our replacement / OEM styli and cartridges are made in our factories in the United Kingdom, Europe and Japan to the highest possible original manufacturers specifications and are as good as if not better than the originals and they have been fully inspected and tested before leaving the factory.

As a further point of reassurance, we have sold these for over 25 years and all our replacement / OEM styli are supplied with a no quibble 30 days money back warranty.

Refunds: If for any reason you find that your purchase is not what you wanted, then within 30 days of purchase, we will replace or refund your unsuitable purchase to equal value. This is provided the goods remain in their ORIGINAL CONDITION, UNOPENED & UNUSED and returned with your original invoice. This does not affect your statutory rights.

2  Original Styli and Cartridges:

Original styli and cartridges are fully tested and have passed stringent manufacturers quality controls and are supplied in a sealed original manufacturers packaging and as such, we will NOT under any circustances ACCEPT RETURNS or issue REFUNDS once the seal on the box is tampered with or broken.

Please remember that styli and cartridges are delicate precision electronic goods and as such you may need to consult a qualified electronics engineer and as such we will not under any circumstances accept claims to damage caused to your cartridge or records. 

3  Delivery: We aim to deliver your parcel within 7 - 10 (Working) days by Royal Mail Inland Tracked and Recorded Delivery or Royal Mail International Airmail Tracked and Recorded Delivery. Please allow for Weekends, Public, Easter, Christmas Holidays or prolonged adverse weather conditions or any Industrial Disputes in the Royal Mail Network or any delays caused by local Customs Scans.

You will receive one order acknowledgement email on completion of your order and another email advising you of the parcel tracking number when it has been dispatched.

Please note that a signature will be required for the delivery. If the Mail Delivery Staff are unable to obtain this, your parcel will be held at your Local Mail Sorting Office for 5 (working) days awaiting collection after which it will be returned to us as an "Uncollected Parcel"

There will be ADDITIONAL CHARGES to send this parcel again.

4  Cancellation: Orders can be cancelled within 7 (working) days of placing your order.

5  Base Currency: Please note that as we are based in the United Kingdom, your order will be charged in GBP £ Sterling and will appear on your Credit / Debit Cards Statement under our Company Name - Karas GBP Kent United Kingdom.

6  Export Restrictions: None

All images and content on this website is protected by international copyrights and we reserve our rights to persue any infringements.

Kara's

United Kingdom


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